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<?php
/**
* @package RSTickets! Pro
*
* @copyright (c) 2010 - 2016 RSJoomla!
* @link https://www.rsjoomla.com
* @license GNU General Public License
http://www.gnu.org/licenses/gpl-3.0.en.html
*/
defined('_JEXEC') or die('Restricted access');
JHtml::_('behavior.keepalive');
if ($this->isStaff)
{
JHtml::_('script', 'com_rsticketspro/tickets.js',
array('relative' => true, 'version' =>
'auto'));
}
JText::script('RST_DELETE_TICKETS_CONFIRM');
JText::script('RST_DELETE_TICKET_CONFIRM');
$listOrder =
$this->escape($this->state->get('list.ordering'));
$listDirn =
$this->escape($this->state->get('list.direction'));
$script = array();
$script[] = 'Joomla.submitbutton = function(task) {';
if (!empty($this->permissions->delete_ticket))
{
$script[] = "if
(document.getElementById('bulk_delete').value == '1'
&&
!confirm(Joomla.JText._('RST_DELETE_TICKETS_CONFIRM'))) {";
$script[] = 'return false;';
$script[] = '}';
}
if (!empty($this->permissions->export_tickets))
{
$script[] = "RSTicketsPro.exportCSV.totalItems =
{$this->totalItems};";
$script[] = "if (task === 'tickets.exportcsv') {";
$script[] = "RSTicketsPro.exportCSV.setCSV(0, '');";
$script[] = "return false;";
$script[] = "}";
JHtml::_('script', 'com_rsticketspro/export.js',
array('relative' => true, 'version' =>
'auto'));
}
$script[] = "Joomla.submitform(task,
document.getElementById('adminForm'));";
$script[] = "}";
JFactory::getDocument()->addScriptDeclaration(implode("\n",
$script));
if ($this->params->get('show_page_heading', 1))
{
?><h1><?php echo
$this->escape($this->params->get('page_heading',
$this->params->get('page_title'))); ?></h1>
<?php
}
echo $this->globalMessage;
if ($this->isSearching || ($this->isStaff &&
$this->hasSearches))
{
?>
<div class="well well-small">
<p>
<?php
if ($this->isSearching)
{
if ($this->isStaff)
{
?>
<a href="<?php echo
JRoute::_('index.php?option=com_rsticketspro&task=predefinedsearch.add');
?>" class="btn btn-success rst_search"><?php echo
JText::_('RST_SAVE_SEARCH'); ?></a>
<?php
}
?>
<a href="<?php echo
JRoute::_('index.php?option=com_rsticketspro&task=resetsearch');
?>" class="btn btn-danger"><?php echo
JText::_('RST_RESET_SEARCH'); ?></a>
<?php
}
if ($this->isStaff && $this->hasSearches)
{
?>
<a href="<?php echo
JRoute::_('index.php?option=com_rsticketspro&view=predefinedsearches');
?>" class="btn btn-secondary
rst_manage_searches"><?php echo
JText::_('RST_MANAGE_SEARCHES'); ?></a>
|
<?php
foreach ($this->searches as $search)
{
if (!$search->current)
{
?>
<a href="<?php echo
JRoute::_('index.php?option=com_rsticketspro&task=predefinedsearch.perform&id='.$search->id);
?>" class="btn btn-secondary btn-mini btn-sm <?php echo
RSTicketsProHelper::tooltipClass();?>" title="<?php echo
RSTicketsProHelper::tooltipText(JText::sprintf('RST_SEARCH_CLICK_DESC',
$this->escape($search->name))); ?>"><?php echo
$this->escape($search->name); ?></a>
<?php
}
else
{
echo $this->escape($search->name);
}
}
}
?>
</p>
</div>
<?php
}
?>
<div class="clearfix"></div>
<form action="<?php echo
RSTicketsProHelper::route('index.php?option=com_rsticketspro&view=tickets');
?>" method="post" name="adminForm"
id="adminForm">
<?php if ($this->isStaff &&
!empty($this->permissions->export_tickets)) { ?>
<div class="com-rsticketspro-progress"
id="com-rsticketspro-export-progress"
style="display:none">
<div class="com-rsticketspro-bar" style="width:
0%;">0%</div>
</div>
<p>
<button type="button" class="btn btn-success"
onclick="Joomla.submitbutton('tickets.exportcsv');"><?php
echo JText::_('COM_RSTICKETSPRO_EXPORT');?></button>
</p>
<?php } ?>
<?php if ($this->isStaff) { ?>
<div id="bulk_actions" style="display: none;">
<p><strong><?php echo
JText::_('RST_BULK_ACTIONS'); ?></strong></p>
<?php
if ($this->permissions->move_ticket)
{
echo '<div>' .
$this->bulkForm->getField('bulk_department_id')->input .
'</div>';
}
if ($this->permissions->assign_tickets)
{
echo '<div>' .
$this->bulkForm->getField('bulk_staff_id')->input .
'</div>';
}
if ($this->permissions->update_ticket)
{
echo '<div>' .
$this->bulkForm->getField('bulk_priority_id')->input .
'</div>';
}
if ($this->permissions->change_ticket_status)
{
echo '<div>' .
$this->bulkForm->getField('bulk_status_id')->input .
'</div>';
}
if ($this->autocloseEnabled)
{
echo '<div>' .
$this->bulkForm->getField('bulk_notify')->input .
'</div>';
}
if ($this->permissions->delete_ticket)
{
echo '<div>' .
$this->bulkForm->getField('bulk_delete')->input .
'</div>';
}
?>
<p>
<button type="button" id="rst_update_button"
class="btn btn-primary"
onclick="Joomla.submitbutton('ticket.bulkupdate');"><?php
echo JText::_('RST_UPDATE'); ?></button>
</p>
</div>
<?php } ?>
<table class="adminlist table table-striped table-condensed
table-hover">
<?php
if ($this->params->get('show_headings', 1))
{
?>
<thead>
<tr>
<?php
if ($this->params->get('show_offset', 1))
{
?>
<th id="rst_head_item_no" width="1%"
class="hidden-phone hidden-tablet"><?php echo
JText::_('#'); ?></th>
<?php
}
if ($this->isStaff)
{
?>
<th id="rst_head_check_all" class="center"
width="1%">
<?php echo JHtml::_('grid.checkall'); ?>
</th>
<?php
}
if ($this->params->get('show_date', 1))
{
?>
<th id="rst_head_date" nowrap="nowrap"
class="center hidden-phone">
<?php echo JHtml::_('grid.sort',
'RST_TICKET_DATE', 'date', $listDirn, $listOrder,
'none'); ?>
</th>
<?php
}
if ($this->params->get('show_last_reply', 1))
{
?>
<th id="rst_head_last_reply" nowrap="nowrap"
class="center hidden-phone hidden-tablet">
<?php echo JHtml::_('grid.sort',
'RST_TICKET_LAST_REPLY', 'last_reply', $listDirn,
$listOrder, 'none'); ?>
</th>
<?php
}
if ($this->isStaff)
{
?>
<th id="rst_head_flag" nowrap="nowrap"
width="1%" class="center hidden-phone
hidden-tablet">
<?php echo JText::_('RST_FLAGGED'); ?>
</th>
<?php
if ($this->permissions->delete_ticket)
{
?>
<th id="rst_head_delete" nowrap="nowrap"
class="center" width="5%">
<?php echo JText::_('RST_DELETE'); ?>
</th>
<?php
}
}
?>
<th id="rst_head_ticket_code" nowrap="nowrap"
class="center">
<?php
if ($this->params->get('show_code', 1))
{
echo JHtml::_('grid.sort', 'RST_TICKET_CODE',
'code', $listDirn, $listOrder, 'none');
}
echo JHtml::_('grid.sort', 'RST_TICKET_SUBJECT',
'subject', $listDirn, $listOrder, 'none');
?>
</th>
<?php
if ($this->params->get('show_customer', 1))
{
?>
<th id="rst_head_customer" nowrap="nowrap"
class="center">
<?php echo JHtml::_('grid.sort',
'RST_TICKET_CUSTOMER', 'customer', $listDirn,
$listOrder, 'none'); ?>
</th>
<?php
}
if ($this->params->get('show_priority', 1))
{
?>
<th id="rst_head_priority" nowrap="nowrap"
width="1%" class="center hidden-phone">
<?php echo JHtml::_('grid.sort',
'RST_TICKET_PRIORITY', 'priority', $listDirn,
$listOrder, 'none'); ?>
</th>
<?php
}
if ($this->params->get('show_status', 1))
{
?>
<th id="rst_head_status" nowrap="nowrap"
width="1%" class="center hidden-phone">
<?php echo JHtml::_('grid.sort',
'RST_TICKET_STATUS', 'status', $listDirn, $listOrder,
'none'); ?>
</th>
<?php
}
if ($this->params->get('show_staff', 1))
{
?>
<th id="rst_head_sort" nowrap="nowrap"
class="center hidden-phone hidden-tablet">
<?php echo JHtml::_('grid.sort',
'RST_TICKET_STAFF', 'staff', $listDirn, $listOrder,
'none'); ?>
</th>
<?php
}
if ($this->params->get('show_time_spent', 0) &&
RSTicketsProHelper::getConfig('enable_time_spent'))
{
?>
<th id="rst_head_sort" nowrap="nowrap"
class="center hidden-phone hidden-tablet">
<?php echo JHtml::_('grid.sort',
'RST_TIME_SPENT', 'time_spent', $listDirn, $listOrder,
'none'); ?>
</th>
<?php
}
?>
</tr>
</thead>
<?php
}
?>
<tbody>
<?php
foreach ($this->items as $i => $item)
{
?>
<tr class="rst_priority_color_<?php echo
$item->priority_id; ?>">
<?php if ($this->params->get('show_offset', 1)) {
?>
<td width="1%" class="rst_cell_item_no center
hidden-phone hidden-tablet"><?php echo
$this->pagination->getRowOffset($i); ?></td>
<?php } ?>
<?php if ($this->isStaff) { ?>
<td class="rst_cell_checkbox center"><?php echo
JHtml::_('grid.id', $i, $item->id); ?></td>
<?php } ?>
<?php if ($this->params->get('show_date', 1)) {
?>
<td class="rst_cell_date center hidden-phone"><?php
echo $this->escape($this->showDate($item->date));
?></td>
<?php } ?>
<?php if ($this->params->get('show_last_reply', 1))
{ ?>
<td class="rst_cell_last_reply center hidden-phone
hidden-tablet"><?php echo
$this->escape($this->showDate($item->last_reply));
?></td>
<?php } ?>
<?php if ($this->isStaff) { ?>
<td class="rst_cell_flag center hidden-phone
hidden-tablet"><button type="button" class="btn
btn-small btn-sm <?php echo $item->flagged ? 'rst_flagged'
: 'rst_not_flagged'; ?>"
onclick="RSTicketsPro.flagTicket('index.php', this,
'<?php echo $item->id; ?>');"><i
class="rsticketsproicon-star"></i></button></td>
<?php if ($this->permissions->delete_ticket) { ?>
<td class="rst_cell_delete_ticket center">
<a class="btn btn-small btn-sm btn-danger
rst_button_delete_ticket <?php echo
RSTicketsProHelper::tooltipClass();?>" title="<?php echo
RSTicketsProHelper::tooltipText(JText::_('RST_TICKET_DELETE_DESC'));
?>" href="<?php echo
JRoute::_('index.php?option=com_rsticketspro&task=ticket.delete&cid='
. $item->id); ?>" onclick="return
confirm(Joomla.JText._('RST_DELETE_TICKET_CONFIRM'));">✖</a>
</td>
<?php } ?>
<?php } ?>
<td class="rst_cell_subject">
<?php if ($item->has_files) { ?>
<i class="rsticketsproicon-attach"></i>
<?php } ?>
<?php if ($this->params->get('show_code', 1)) {
?>
<a href="<?php echo
RSTicketsProHelper::route('index.php?option=com_rsticketspro&view=ticket&id='.$item->id.':'.JFilterOutput::stringURLSafe($item->subject));
?>"><?php echo $item->code; ?></a>
<?php if ($this->params->get('show_replies', 1)) {
?>
(<?php echo $item->replies; ?>)
<?php } ?>
<br />
<?php } ?>
<a href="<?php echo
RSTicketsProHelper::route('index.php?option=com_rsticketspro&view=ticket&id='.$item->id.':'.JFilterOutput::stringURLSafe($item->subject));
?>"><?php echo $this->escape($item->subject);
?></a>
<?php if (!$this->params->get('show_code', 1)
&& $this->params->get('show_replies', 1)) { ?>
(<?php echo $item->replies; ?>)
<?php } ?>
<?php echo $this->notify($item); ?>
</td>
<?php if ($this->params->get('show_customer', 1)) {
?>
<td class="rst_cell_customer center"><?php echo
$this->escape($item->customer); ?></td>
<?php } ?>
<?php if ($this->params->get('show_priority', 1)) {
?>
<td class="center rst_priority_cell
hidden-phone"><?php echo JText::_($item->priority);
?></td>
<?php } ?>
<?php if ($this->params->get('show_status', 1)) {
?>
<td class="rst_cell_status center
hidden-phone"><?php echo JText::_($item->status);
?></td>
<?php } ?>
<?php if ($this->params->get('show_staff', 1)) {
?>
<td class="rst_cell_assigned center hidden-phone
hidden-tablet"><?php echo $item->staff_id ?
$this->escape($item->staff) :
'<em>'.JText::_('RST_UNASSIGNED').'</em>';
?></td>
<?php } ?>
<?php if ($this->params->get('show_time_spent', 0)
&& RSTicketsProHelper::getConfig('enable_time_spent')) {
?>
<td class="center hidden-phone hidden-tablet"><?php
echo $this->showTotal($item->time_spent); ?></td>
<?php } ?>
</tr>
<?php
}
?>
</tbody>
<tfoot>
<tr>
<td colspan="11" class="center">
<div class="pagination"><?php echo
$this->pagination->getPagesLinks(); ?></div>
<?php echo $this->pagination->getPagesCounter(); ?>
</td>
</tr>
</tfoot>
</table>
<?php
if ($this->showFooter)
{
echo $this->footer;
}
?>
<input type="hidden" name="boxchecked"
value="0" />
<input type="hidden" name="filter_order"
value="<?php echo $this->escape($listOrder); ?>" />
<input type="hidden" name="filter_order_Dir"
value="<?php echo $this->escape($listDirn); ?>" />
<input type="hidden" name="limitstart"
value="<?php echo $this->escape($this->limitstart);
?>" />
<input type="hidden" name="task" value=""
/>
</form>